Our Customer Service Philosphy
Grace Digital is dedicated to two things. First, we are committed to providing top-quality, innovative products to meet your digital audio needs. We use only the most advanced technologies and highest quality parts to manufacture products that are guaranteed to provide you with amazing technological capabilities as well as a platinum listening experience.
Second, Grace Digital is dedicated to the complete satisfaction of its customers. This means not only delivering high-quality products, but also creating a pleasurable shopping experience where our customers are completely satisfied. Accordingly, we want to make ourselves available and reachable by you should you need any assistance or have any questions regarding our products, the shopping experience, shipping, software, or anything else.
So please feel free to contact Grace Digital any time you need to. While we do our best to spell out our policies and provide a host of product manuals to make setup of and using our products as easy as possible, we understand that sometimes its easier to talk with someone rather than read black ink on white paper.